Terms and conditions


The Terms and Conditions set out below govern all sales to any Customer of products by Aquarius IT Ltd, a company registered in England under number 05070766, and shall override any additional or conflicting conditions the Customer may attempt to impose. Further, no variation of these terms and conditions shall be valid unless agreed in writing by a Director of Aquarius IT Ltd. Other Aquarius IT Ltd employees have no authority to agree any additional or conflicting terms.

By placing an order with Aquarius IT Ltd, the Customer is deemed to have knowledge of these Terms and Conditions and agrees to be bound by them.



Customers who wish to open a credit account, should complete a credit application form, which is available on request from credit control. Credit accounts will only be opened following appropriate credit checking.

Aquarius IT Ltd will set the credit limit and the Customer must not exceed this limit. If the Customer wishes to have their limit changed, they should contact credit control, but Aquarius IT Ltd will make the final limit decision. A Customer exceeding their credit limit will be required to make a payment, which will bring the account under their limit.

Aquarius IT Ltd reserves the right to review and change Customer credit limits at its discretion.

Aquarius IT Ltd reserves the right to withdraw a credit facility at its discretion.

Customers without credit accounts will trade on a pro forma basis.



Prices quoted do not include VAT which will be charged at the prevailing rate.

Aquarius IT Ltd reserves the right to alter prices without prior notice to the Customer, please check the price when ordering.



Payment is due in full by the end of the month following invoice. There will be a 1½% handling charge for Credit Card payments.

For accounts which are overdue, Aquarius IT Ltd reserves the right to:

  • Press for payment
  • Suspend the supply of goods and services
  • Charge to the Customer all costs, charges and expenses incurred by Aquarius IT Ltd or its agents in connection with the collection of overdue accounts
  • Charge the Customer interest on overdue accounts at the rate of 2% per month above bank base rate, from the date of purchase
  • Open court proceedings

For cheques returned unpaid by Aquarius IT Ltd's bank, a charge of £40 will be made to the Customer,whatever the reason for the returned cheque.


Goods Returned

If you order something that is received faulty or damaged in transit we will arrange a replacement or refund immediately.

A full refund or, exchange of equal value is guaranteed for customers returning unopened products within 28 days of purchase or delivery.

If you buy online or by phone, your consumer rights entitle you to cooling off period where we will offer you a full refund if you request one in writing within the 7 working days following the receipt of your order. 

All goods must be returned complete and in the original packaging, credit notes are only raised on receipt of goods back.

Returns must be received into: Aquarius IT Ltd, Warwick House Unit W2, 18 Forge Lane, Minworth, Sutton Coldfield, Birmingham B76 1AH.



Title, legal or beneficial, to any goods supplied by Aquarius IT Ltd does not pass to the Customer,until payment has been made in full.

All dimensions and descriptions in Aquarius IT Ltd's catalogue and price lists are approximate.

Aquarius IT Ltd reserves the right to alter product specifications or to discontinue any item without prior notice to the Customer, please check details and availability when ordering.

When the supply of goods is not immediately possible, back orders will be shipped as the goods become available, unless previously cancelled by the Customer. Carriage charges will apply.

Where items are added to open orders, Aquarius IT Ltd will endeavour to ensure that the goods are shipped together, however on the occasion when this is not possible subsequent carriage charges will apply.

Please check your delivery carefully. Claims must be made within 7 days of delivery.



The invalidity or unenforceability of any clause or condition of these terms shall in no way invalidate or render unenforceable the remaining clauses or conditions.



These terms and conditions shall be governed by and construed in accordance with English law.

Contact Us
Aquarius IT Ltd
Warwick House
18 Forge Lane
Sutton Coldfield
B76 1AH
United Kingdom

Tel: 0330 333 8789